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Sales & RevOps · Professional

DNAi Sales & RevOps Professional Certification

Deploy and govern AI across Sales & RevOps operations.

Take AI in Sales & RevOps from a single workflow to the whole function — deploy retrieval, agents, and automation across teams with the measurement, governance, and human-in-the-loop the domain demands.

Free account to enroll· unlocks the full coursework, every checkpoint & the server-graded final exam
  • Publicly verifiable credential
  • Server-graded final exam
  • Lifetime coursework access
5
Modules
15
Lessons
5
Checkpoints
12
Final-exam questions
~5 h
Est. self-paced
What you'll be able to do
  • Revenue-team AI workflow deployment
  • Outreach data governance & compliance
  • Forecast accuracy QA
  • Adoption across sales & RevOps

Builds on the DNAi Sales & RevOps Operator Certification.

Syllabus

5 modules, earned in sequence.

01

From One Workflow to a Function: RevOps Deployment Architecture

Move AI from a single proven sales workflow to the whole revenue function, managing a sequenced portfolio against shared retrieval, agent, and review infrastructure instead of approving point tools one demo at a time.

  • The Portfolio View Replaces the Pilot
  • Shared Infrastructure Beats Ten Point Solutions
  • Sequencing Rollout to Compound Trust
02

Retrieval and Agents Across Revenue Teams

Deploy grounded retrieval and bounded agents across SDR, AE, deal-desk, and CS workflows so answers stay sourced and actions stay reversible, with the human-in-the-loop placed by the cost of an error rather than removed at scale.

  • Grounded Retrieval as the Function's Source of Truth
  • Bounding Agent Autonomy by Reversibility
  • Build, Buy, and Integrate Decisions for the Estate
03

Measurement, Evaluation, and Drift at Scale

Instrument a function-wide AI deployment so you can prove it works and catch it failing: leading and lagging metrics, offline and online evaluation, drift detection across teams, and trustworthy A/B testing of revenue impact.

  • Metrics That Tie AI to Revenue, Not Activity
  • Offline Evaluation Sets and Online Checks
  • Drift Detection and Experiments You Can Trust
04

Governance, Risk, and Human-in-the-Loop at Scale

Build the function-level governance that lets a revenue org deploy AI broadly and safely: ownership and accountability, tiered human review by risk, policy and compliance guardrails, and an incident process for when AI gets it wrong in front of a customer.

  • Ownership, Accountability, and the Approval Path
  • Tiered Human-in-the-Loop by Risk
  • Compliance Guardrails and the Incident Playbook
05

Change Management, Adoption, and Scaling the Operating Model

Turn a technically sound AI deployment into one the revenue org actually uses: enablement and trust, adoption measurement and the last-mile problem, redesigning roles and incentives around AI, and an operating model that sustains the deployment as it scales.

  • Adoption Is the Deliverable, Not the Tool
  • Measuring Adoption and Closing the Last Mile
  • Roles, Incentives, and the Sustaining Operating Model

Each module ends with a checkpoint; the final exam unlocks once every checkpoint is passed.

The credential

A credential employers can verify in seconds.

Pass the coursework and the 70% server-graded final exam and you earn a certificate with a unique serial and a public verification page — tamper-evident and confirmable by anyone, with no account required.

See how verification works
Before you enroll
Is the credential verifiable by employers?

Yes. Every certificate has a unique serial and a public verification page at digitalnetworks.ai/verify — no login required. Anyone can confirm it's authentic and unaltered.

What happens if I don't pass an exam?

Each module checkpoint allows up to 3 attempts. The final exam includes one attempt; additional retakes are $50 each. You keep full access to the coursework while you prepare, and the passing score is 70%.

Do I keep access after I finish?

Yes — enrollment is a one-time payment, and your coursework and earned certificate remain yours.

Is creating an account free?

Yes. Accounts are free; you pay once when you enroll in a certification.